Airport Services & Facilities
at Kos Island Hippocrates Airport (KGS)
A complete guide to essential amenities including Wi-Fi, ATMs, Baggage Services, and passenger assistance.
Understanding Terminal Services
The passenger experience at Kos Island Hippocrates Airport relies on a network of integrated services designed to ensure comfort and efficiency. The facility operates with two distinct zones: the landside area (before security), which is open to the public and houses ticket counters and meeting points; and the airside zone (after security), which contains duty-free shopping, dining, and boarding gates.
While major hubs like Athens offer extensive amenities resembling a shopping mall, regional island airports often focus on the essentials. Understanding what is available before you arrive—such as whether you can withdraw cash or charge your phone—can significantly reduce travel stress, especially during the peak summer season.
Wi‑Fi & Charging
Fraport Free Wi-Fi is available. Several charging spots are located near the departure gates.
ATMs & Finance
ATMs are located in the check-in area and arrivals. Currency exchange is seasonal.
Baggage Help
Baggage services are located in the reclaim area. Check your airline's handling agent logo for the correct desk.
Smooth Arrival?
If you’re landing during peak hours, queues for taxis can be long. Pre‑booking a transfer is the easiest way to reach Kos.
Traveler's Toolkit
Digital Connectivity
While most airports offer free public Wi-Fi, the connection process often requires authentication via an SMS code. If your mobile plan does not include roaming in the EU/Turkey, you may struggle to receive this message. It is advisable to screenshot important documents (boarding passes, hotel bookings) before arriving at the terminal.
Health & First Aid
First aid stations are mandatory in all international terminals and are equipped to handle minor medical emergencies. However, they are not full clinics. For prescription medications, ensure you carry a sufficient supply in your carry-on luggage, along with a copy of your prescription to avoid issues at security or customs.
Financial Logistics
Greece and the EU rely heavily on electronic payments, but cash remains essential for specific transactions. Many public bus operators and older taxi meters still require cash payment. ATMs are plentiful in the arrivals hall, but exchange rates at airport bureaus can be unfavorable. We recommend withdrawing Euros from a bank ATM rather than using currency exchange desks if possible.
Lost & Found Protocol
If you lose personal property within the terminal (e.g., leaving a phone at security), this is handled by the Airport Police or the central Airport Info desk. However, if your checked luggage fails to arrive on the carousel, this is an airline responsibility. You must file a Property Irregularity Report (PIR) with the ground handler (Goldair/Skyserv) before leaving the baggage hall.
