Information & Services
Essential details for a smooth journey through Kos Island Hippocrates Airport. From airline contacts to vital passenger services.
Navigating the KGS Terminal
Navigating a modern regional airport efficiently requires a clear understanding of its layout and the services provided. This centralized information hub is designed to offer travelers a comprehensive overview of the terminal's infrastructure, ensuring that every stage of the journey—from arrival at the curbside to boarding the aircraft—is managed with ease. Whether you are a first-time visitor looking for orientation or a frequent flyer seeking specific operational details, this directory serves as your primary resource for all facility-related inquiries.
Beyond basic navigation, this platform connects you to vital passenger services that enhance the travel experience. We provide up-to-date details on essential amenities such as banking facilities, currency exchange counters, and digital connectivity zones. For travelers with specific requirements, including those traveling with young children or needing mobility assistance, we outline the dedicated support protocols established by the airport authority and ground handling agents.
Airport Info
Comprehensive guide to terminals, facilities, and general infrastructure.
Airlines Directory
Contact details, terminal locations, and ground handling agents.
Passenger Services
Wi-Fi connectivity, banking (ATMs), medical aid, and currency exchange.
Retail & Dining
Duty-free shopping, local souvenirs, and restaurant directory.
Special Assistance
Mobility aid, PRM support services, and accessibility facilities.
Lost & Found
Procedures for recovering lost personal items and baggage assistance.
Terminal Hours
The terminal building remains accessible during all scheduled flight operations. Please verify specific check-in counter opening times directly with your airline carrier.
Passenger Operations Manual
Security & Screening
The terminal operates under strict international aviation security standards. All passengers entering the airside zone must undergo screening. To expedite this process, travelers should be prepared to divest metallic items, outer garments, and large electronic devices like laptops and tablets for separate scanning.
The restriction on liquids, aerosols, and gels remains in effect; these must be in containers of 100ml or less and placed in a single, transparent, resealable plastic bag. During peak seasonal operations, passenger volumes increase significantly, so we advise allowing extra time for these checks.
Connectivity & Business
Understanding the needs of the modern traveler, the facility offers various amenities to stay connected and productive. Public Wi-Fi networks are generally available throughout the departures hall, allowing passengers to check emails or stream content. Charging stations for mobile devices are typically located near seating areas or within specific dining outlets.
Health & Essential Services
The wellbeing of passengers is a top priority. First aid stations are available to handle minor medical emergencies, and automated external defibrillators (AEDs) are deployed at strategic points within the terminal. Pharmacies or vending machines dispensing basic health supplies are often located landside.
Travelers are encouraged to maintain hydration, especially during the summer months. Water fountains are provided in the airside waiting areas. If you require specific medication during your flight, please ensure you have a valid prescription on hand.
Family & Accessibility
We are committed to making travel accessible for everyone. The terminal is equipped with ramps, elevators, and accessible restrooms. Dedicated assistance services (PRM) are available from the moment of arrival but must be pre-arranged with your airline at least 48 hours in advance. For families traveling with infants, baby changing facilities are situated within the main restrooms.
